Instead SDL MultiTerm folders and files can be found in the Canon printer software installation folder, by default C:\Program files\Canon\Easy-WebPrint EX, or C:\Program files (x86)\Canon\Easy-WebPrint EX. The MultiTerm.exe is not in the SDL MultiTerm installation folder, by default C:\Program Files\SDL\SDL MultiTerm\MultiTerm*, or C:\Program Files (x86)\SDL\SDL MultiTerm\MultiTerm* where * is the version of SDL MultiTerm. To be sure the problem applies on your machine, check the following: At initial launch SDL MultiTerm checks this location information in the registration editor and then applies the incorrect general installation path. The Canon printer software sometimes adds registration keys that change the general installation path of software on your operating system to the Canon Easy-WebPrint EX installation folder delivered with the Canon software. This problem is related to registration keys that are misplaced during the installation by the Canon printer software that you installed before SDL MultiTerm. You can find the most recent version of your software in your My Account. Start the installation of SDL MultiTerm again by executing the installer that you downloaded. This is what is should look like after you have deleted the registry entries: Canon Easy-WebPrint EX is a plug-in for Windows Internet Explorer 7.0 or later. Delete all registry entries (4) on the right hand side of the editor window in the Uninstall key. Download popular programs, drivers and latest updates easily. 64bit operating systems: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall.32bit operating systems: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall.Press OK to open the Registration Editor.NOTE:Windows 8/10 users can open the Run… dialog with the keyboard shortcut. Always make a backup via File > Export before making any modifications. NOTE: Be very careful when making modifications in the Windows Registry, as any unwanted changes cannot be made undone and may harm the software on your machine. Remove the misplaced Canon registration keys: NOTE: Make sure you remove all SDL MultiTerm 2009 (or higher) components, including all updates and service packs. Windows 8/10: Right-click on the screen at bottom-left corner and choose the Control Panel > Uninstall a Program.Windows Vista/7: START > Control Panel > Programs and Features.Windows XP: START > Control Panel > Add or Remove Programs.Uninstall all SDL MultiTerm 2009 (or higher) components through the Control Panel:
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